How to Contact Support

Modified on Sat, Nov 4, 2023 at 1:13 PM

We value our customer's feedback, their support, and questions. If you wish to receive the appropriate support, you can fill out our Customer Support Form, which is located here. Please note, that you will not receive a response immediately, and it may take some time for a representative to respond to you.


We cannot help with requests regarding Discord or Roblox. If your account was terminated on either site, you will need to contact their support team. If you do notice a user violating our rules and guidelines, please be sure to report them and we will investigate the case further, and depending on what we have found will determine the outcome of the consequences.


We take your feedback, criticism, and questions extremely seriously as we want to make your gaming experience better when playing our game on Roblox. If you have any additional questions, you're free to contact us again through our support form. Please do not send a direct message to employees as they're busy and have their issues to deal with, so your best bet is to fill out the support form and wait, or look at our other articles located through our Help Page.


  • If you wish to receive support regarding Roblox, please use their Support Form to be in touch with their Customer Service Team.
  • If you wish to receive support regarding Discord, please use their Support Form to be in touch with their Trust & Safety Team.

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